22:11 17 Jun 19
I went in after having procrastinated for years because of my dental phobia. From the moment I walked in to their office, I felt at ease. The dental assistant, hygienist and Dr. Bridget made me feel so at ease and explained everything they were doing, every step of the way. I’ve never had such a great dental experience, as I did today. Highly recommend.
21:52 31 May 19
Best dentist office visit ever! Not only are the staff charismatic, they are very knowledgeable too. They took the time to go over my X-rays with me and made sure I understood what everything was, down to the payment options. They did not rush my exam at all. There was no wait time from the moment I walked in the door to the moment my exam was completed. The office itself lives up to its name with the urban decor. It is also very clean. I would recommend anyone to come here if you're looking for competent, patient, and kind dentist and staff!
19:53 22 May 19
I went in today and they really made me feel comfortable. The staff was extremely friendly and you can tell they make customer service a priority. They made sure the music playing was to my liking and made sure I was comfortable in my chair. The dentist was very knowledgeable and explained the whole process to me in a way that I can understand. I don't like going to the dentist, I don't know anyone that does, but I am glad I went to URBN Dental and wold recommend it to anyone looking for a dentist.
20:52 08 May 19
I’m so impressed with Urban Dental. Went having sever pain. New patient! The staff and dentist were amazing . So warm and caring. I will continue coming here for all dental needs. Completely satisfied in every way .
22:28 07 May 19
Just a few days after a visit with Dr. Bridget and I already feel the positive effects on my dental hygiene. She gave helpful and practical tips to brushing and flossing to make my routine more enjoyable. Everyone at URBN Dental Uptown was attentive and courteous to my needs from handling the insurance/financials to ensuring a pain/mess-free cleaning and filling. Looking forward to returning with improved dental health!
20:08 29 Apr 19
The staff here is extremely friendly and professional. From the very beginning, the staff greeted me with kindness and respect. My paperwork was filled out within 15 minutes and afterwards, the dentist called me back almost immediately.So the wait time for my first appointment was basically non-existent. I’m not sure if it’s normally like this or if it’s just a coincidence. Regardless, it was very nice to see the staff and dentists in perfect sync with servicing the customers as quickly and efficiently as possible.My first appointment here was primarily because I had a painful sensation on the bottom right of my tooth. It turned out to be a cavity as I expected. The dentist explained the procedure for a filling and I agreed to go through with it on my next appointment. Thank you for an honest experience that resulted in me learning what the problem with my tooth was.
19:59 29 Apr 19
Very satisfied with my recent experience at this dentist. As a first time customer, I walked in with low expectations, since I find this mentality to be effective for softening the blow if it turns out to be a disappointing service.Well, it turned out to be above average service from the staff at the front desk and the dentists themselves. They are all very professional and the dentists working here are patient when it comes to answering questions. I felt fully fulfilled after leaving the dental office. I’ll definireky be back.
14:21 05 Apr 19
I've never been to a more thorough and comprehensive dental appointment as the one at URBN Dental! They went over all of the photos and x-rays with me in detail to help explain all of the issues I had, and it's the first time I fully feel like I understand why I need to floss more consistently. They taught me how to properly floss and brush, and I even got a new electric toothbrush with my appointment. Would definitely recommend.
17:30 26 Mar 19
I was immediately greeted by friendly faces when i came in! Online scheduling and patient paperwork made it so easy to get an appointment with no waiting to go back to the room. Every person of staff from front desk, hygienist to dentist introduced themselves to me and took the time to explain everything they were doing. I’ve never had a dentist actually sit down and explain the biology behind flossing, bone health, nerve health etc. it was great to feel like I was being taken care of by true professionals. They were also very explanatory of exactly what my insurance covered and the cost breakout of all of my services. I would recommend this office to any of my friends and family.
01:28 21 Feb 19
The URBN Dental office is very beautiful! It is modern with natural wood and emerald green elements. I went in for my regular cleaning and exam after looking up 5+ dental offices in the area. I recently moved to uptown and am extremely happy to have found URBN Dental. The Hygienist, Angela, did not only give my advice in regards to my dental hygiene techniques, she educated me which made me more eager to go home and carry out my new routine. Dr. Bridget was very kind, answered all my questions, and gave me a great referral for my wisdom teeth extractions. I will be returning for all of my preventative and general dental needs!
18:30 07 Oct 18
Very friendly staff who put up with my inane sense of humor. The entire team team spoke with me 1:1, including:Dental assistants, hygienist, dentist, and insurance admin (explained everything to me in detail including how my insurance works).They explained my x-rays to me, the effects of flossing correctly / incorrectly. I feel like they gave me the education I didn't get as a child on how to care for my mouth, and why it's important. I was doing good stuff for my oral health-- just not correctly or with a positive attitude.GREAT aftercare package.
Ji H Oh
15:19 22 Sep 18
I am usually scared of going to the dentist for my annual cleaning but I was completely blown away by the amazing customer service from the staff. Julia was extremely helpful and explained my dental coverage and out of pocket costs. Angela did an exceptional job explaining to me about the importance of dental hygiene and actually taught me how to floss properly. The office was extremely clean and upscale. Dr. Bridget was very sweet and great bedside manners. She explained everything about the treatment plan in a very thorough and concise manner. I was extremely impressed by everyone on the office and I cant wait to come back for my next appointment.
02:17 14 Sep 18
From start to finish great experience. Impeccably clean office, high tech tools, & friendly staff. Went to get my top teeth contoured/shaped. They did a Hollywood star job! I now, have a flawless smile. I even went back the next day for a touch-up on one tooth & they took care of it, graciously. If you want quality cosmetic dentistry inside the loop; look no further. These folks are the best in class.
16:23 12 Sep 18
Great place for all your dental needs. Very inviting and friendly staff. They are very knowledgeable and passionate about the work they do. I've been looking for a good dentist for awhile while neglecting my oral health, but now I think I've found my place. 10/10 would come back for a follow-up appointment.
17:05 05 Sep 18
Very friendly staff. The hygienist's were so knowledgeable and really took the time to teach you about your teeth, they gave my husband and I "homework" to improve our oral health. Love it! Angela was great, great sense of humor (made me laugh a lot) and very professional. Awesome job Nicole, very friendly and took the time to answer all the questions we had (love she was recommending eateries for hubby to take me :). Julia was great at the front counter very lively and knowledgeable as well. They all really took the time and customized everything for us. Able to get free electric toothbrushes but didn't have any in stock.
19:53 20 Jun 18
Excellent service. Great first impression! Best cleaning I've had in several years, my mouth feels amazing. They even took the time to show me how to brush more effectively. My teeth are back to being pearly white. They were very knowledgeable in regards to my insurance and I've had no issues. The service there is impeccable!
18:47 19 Jun 18
I am not the biggest fan of the dentist, however this was the BEST dentist experience I have ever had! Everyone was so kind and I got everything I needed done in one visit! They provided super helpful insight about what was going on with my teeth and took care of everything I needed quickly. I will absolutely be returning! :)
17:15 20 May 18
Love the location, the dentist AND the staff. Everyone there is awesome. It's rare that I leave a dentist office feeling just as good as when I arrive. I was sad I didn't get to see Snickers, but all in all I had a great experience my first time here. Glad to finally have a new "home" dentist since moving to Texas.
14:17 10 May 18
Beautiful location and office. Very friendly and welcoming staff! I had a great time conversing with them about movies and music. Dr. Nguyen and his staff were very knowledgeable and stressed the importance of making sure the patient knew what their game plan was. The office is very high tech as well so it was super cool to know that I was getting the latest tech being use on me.
14:21 24 Apr 18
The staff is wonderful, very friendly and informative. I love how they not only take X-rays, but also photos of all your teeth and put them on the big screen. They spent as much time as I needed to go over each area and explain specifics of each tooth. I definitely have a greater understanding of what is going on in there and what I need to do. I also love their space, it has a calming vibe with all kinds of artwork on display. You almost feel like you’re not at the dentist! Thank you all so much, I look forward to seeing you all again! (Said no one to their dentist ;) )